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Barracuda Help Desk

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  1. IT

    While you can still submit requests via email, submitting them via the Service Desk allows you to easily submit requests under various topic areas, providing a more organized approach.

  2. Human Resources

    Welcome! You can raise a request for Human Resources using the options provided.

  3. Cloud Operations

    Submit requests such as system access, modifications to infrastructure, or deployment of new regions.

  4. Legal Requests

    Submit your general questions for the Legal team.

  5. Benefits Team

    Welcome! You can raise a request for Benefits Team using the options provided.

  6. Campus

    Welcome! You can raise a request for Campus by sending an email to campus@barracuda.com

  7. New Product Introduction

    Welcome! You can raise an NPI request from the options provided.

  8. CX Operations

    Welcome! You can raise a request for CX Operations using the options provided.

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